A small team, one job.
Relais drafts customer replies so small shops can stop answering email at midnight.
We started Relais after running support for an online shop in Lyon. Most questions came in after 9 pm, and most of them had been answered before.
Relais reads how you have replied in the past and drafts the next reply the same way. You stay the one who sends it.
We are five people, in France and in Quebec. Leave your email on the contact page and we write back ourselves.